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Return & Refund Policy
Hi-End Professionals

Thank you for shopping with us. We hope you are delighted with your purchase. However, if you are not completely satisfied, we are here to help.

Returns

Our return policy allows you to return products within 30 days of receipt. To be eligible for a return, please ensure the following:

  • The item is in its original condition and packaging.
  • The return request is made within 30 days of receiving the product.
  • Proof of purchase is included in the return package.
How to Return an Item

To initiate a return, please contact our customer service team at support@hiendprofessionals.com with your order number and reason for return. We will provide you with instructions for returning the item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 5-7 business days.

Note that shipping costs are non-refundable, and you are responsible for the return shipping charges.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired product.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please contact us at support@hiendprofessionals.com or call us at [Your Contact Number].

Last Updated: 24, August 2024 - 18:06:36 PM